Реферат

Содержание:

I.Введение.                                                                                                                 3

II.Возможности автоматизированных систем бронирования и резервирования.                                                                                        4

2.1.Возникновение компьютерных систем бронирования.          4

2.2.Сотрудничество КСБ и турагенств.                                          5

2.3.Гостиницы в КСБ.                                                                      7

III. Зарубежные системы бронирования и резервирования.               12

3.1. Amadeus.                                                                                    12

3.1.1. История создания.                                                                          13

3.1.2. Подключение к системе.                                                               16

3.1.3. Продукты.                                                                                      17

3.2. Galileo.                                                                                       21

3.2.1. Подключение к системе.                                                               21

3.2.2. Продукты.                                                                                       22

3.3. Worldspan.                                                                                 27

3.3.1. История создания.                                                                          27

3.3.2. Подключение к системе.                                                               28

3.3.3. Продукты.                                                                                       30

3.4. Sabre.                                                                                         33

3.5. Fidelio.                                                                                       34

1. Отечественные системы бронирования и резервирования. 36

4.1. Сирена.                                                                                      36

4.1.1. История создания.                                                                         36

4.1.2. Продукты.                                                                                      37

4.2. Ключ.                                                                                        42

4.3. Туринтел.                                                                                  43

4.4. Тур Резерв.                                                                               44

1. Заключение. 45
2. Список используемой литературы. 46